This Cookie Policy explains how Arogyan Health Technologies uses cookies and similar technologies in compliance with the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices) Rules, 2011.
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and ensure the security of our healthcare platform.
Types of Cookies We Use
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device for a set period or until deleted
- First-Party Cookies: Set directly by Arogyan for our services
- Secure Cookies: Transmitted only over encrypted HTTPS connections
Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
| auth_session | User authentication and login state | Session |
| csrf_token | Security protection against CSRF attacks | Session |
| user_preferences | Language and accessibility settings | 1 year |
| consent_status | Cookie consent preferences | 1 year |
Performance and Analytics
These cookies help us understand how users interact with our platform to improve our services. Your consent is required for these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _analytics_session | Track user sessions and page views | 2 hours |
| _usage_stats | Feature usage and performance metrics | 30 days |
| _error_tracking | Technical error reporting and debugging | 7 days |
Enhanced User Experience
These cookies enable enhanced functionality and personalization. They may be set by us or third-party providers whose services we use.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme_preference | Remember dark/light mode selection | 1 year |
| chat_history | Maintain AI chat session continuity | 24 hours |
| notification_prefs | WhatsApp notification preferences | 6 months |
External Service Providers
We use select third-party services that may set cookies. All providers are carefully vetted for data protection compliance.
WhatsApp Business API
Used for medication reminders. Cookies help maintain secure communication channels.
Data Location: India (Meta India)
Cloud Infrastructure
Our Indian cloud providers may use cookies for load balancing and security purposes.
Data Location: India
Your Consent Choices
Under Indian data protection law, you have control over non-essential cookies.
✓ Always Active
Essential cookies for security, authentication, and basic functionality
⚙️ Your Choice
Analytics, functional, and performance cookies require your consent
Managing Your Preferences
- Use our cookie consent banner when first visiting
- Access cookie settings from your account preferences
- Contact privacy@arogyan.com to update preferences
- Clear cookies through your browser settings
Browser Settings
You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.
Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
App Storage
Our mobile app uses local storage instead of cookies for similar purposes.
- Authentication tokens for secure login
- User preferences and settings
- Offline data synchronization
- Performance and crash analytics (with consent)
App Permissions
You can manage app data through your device settings under "Apps" or "Application Manager" → Arogyan → Storage.
Cookie Security Measures
- All cookies are transmitted over secure HTTPS connections
- Sensitive cookies are marked as HttpOnly to prevent JavaScript access
- SameSite attributes prevent cross-site request forgery
- Regular security audits of cookie implementation
- Automatic expiration of session cookies
Health Data Protection
Cookies never contain actual health information. Health data is stored securely in our encrypted databases with separate access controls.
Indian Regulations
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices) Rules, 2011
- Digital Personal Data Protection Act, 2023
- Karnataka state data protection guidelines
Healthcare Compliance
Our cookie practices comply with Indian healthcare data protection standards and maintain patient confidentiality as required by medical ethics.
Policy Changes
We may update this Cookie Policy to reflect changes in technology, legal requirements, or our services. Users will be notified of significant changes via email or in-app notifications.
Continued Consent
Continued use of our services after policy updates constitutes acceptance of the revised cookie practices.
Cookie Questions
Email: agnivo@arogyan.com
Subject Line: "Cookie Policy Inquiry"
Technical Support
Email: manu@arogyan.com
For: Cookie-related technical issues
Cookie Preferences: You can manage your cookie preferences at any time through your account settings or by contacting our privacy team.